Privacy Policy
At BuildSkill Academy, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile app, and other services (collectively, the "Platform"). Please read this policy carefully. By using the Platform, you agree to the collection and use of information in accordance with this policy.
🔐 Our Commitment: We are committed to protecting your personal data and being transparent about how we handle it. This policy applies to all users, including students, teachers, administrators, and franchise partners.
1. Information We Collect
We collect various types of information to provide and improve our services:
- Personal Identification Information: Name, email address, phone number, date of birth, gender, and postal address.
- Account Credentials: Username, password, MPIN, and other authentication details.
- Payment Information: Transaction details, billing address, and payment method (we do not store full card details).
- Course Activity: Enrollments, progress, quiz scores, video watch history, and course completion data.
- Device & Usage Data: IP address, device type, browser, operating system, app version, pages visited, time spent, and interactions.
- Communications: Messages, support tickets, feedback, and any other information you share with us.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: Deliver courses, process payments, issue certificates, and manage your account.
- To Improve the Platform: Analyze usage patterns, troubleshoot issues, and enhance user experience.
- To Communicate: Send updates, announcements, course recommendations, and respond to inquiries.
- To Ensure Security: Prevent fraud, enforce terms, and protect the integrity of our services.
- For Legal Compliance: Comply with applicable laws, regulations, and court orders.
3. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
- Service Providers: Trusted third-party partners who help us operate (e.g., payment gateways, cloud hosting, analytics).
- Legal Authorities: When required by law or to protect our rights and safety.
- Course Instructors: Teachers may see your name and progress to provide personalized support.
- Franchise Partners: With your consent, we may share limited information with local franchise centers.
4. Data Security
We implement industry-standard security measures, including encryption, secure servers, and regular security audits, to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
You have the following rights regarding your personal data:
- Access & Correction: View and update your profile information anytime.
- Data Portability: Request a copy of your data in a structured, machine-readable format.
- Deletion: Request deletion of your account and associated data (subject to legal retention obligations).
- Opt-Out: Unsubscribe from marketing emails via the link in our emails.
To exercise these rights, please contact us at support@buildskillacademy.in.
6. Cookies & Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze traffic, and remember your preferences. You can manage cookie settings in your browser. For more details, see our Cookie Policy.
7. Third-Party Links
Our Platform may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal data, please contact us, and we will take steps to remove it.
9. International Data Transfers
Your information may be processed and stored in countries other than your own. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with a revised "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
- Email: help@buildskillacademy.in
- Phone: +91-8799708172
- Address: Buildskill Academy pvt Ltd, Kulesara, Noida, Greater Noida, Uttar Pradesh 201306 ·, India