Shipping Policy

1. Digital Delivery Method

All our products and services are delivered digitally. Here's how you receive access:

2. Delivery Timeframe

Since all our products are digital, delivery is instant after successful payment confirmation.

• Course Access: Immediate (within 1-2 minutes of payment confirmation).
• Certificate: Available for download immediately upon course completion.
• Email Confirmation: Sent within 5-10 minutes of purchase.
• Support Response: Our team responds to queries within 24-48 hours.

3. Shipping Charges

There are no shipping charges as BuildSkill Academy does not ship any physical products. All purchases include access to digital content only.

• No shipping fees are applied at checkout.
• No handling or delivery charges.
• No customs, duties, or import fees (digital goods only).

4. Delivery Address

Since we do not ship physical items, no shipping address is required for course purchases. However, we may ask for:

• Billing Address: Used for payment processing and invoice generation.
• Email Address: Used to send order confirmation and course access details.
• Phone Number: Used for order verification and support communication.

5. What You Receive

Upon successful enrollment, you will receive:

• Course Access: Full access to all videos, quizzes, and course materials.
• Study Materials: Downloadable PDFs, notes, and resources (where applicable).
• Certificate: A digital certificate of completion (PDF format).
• Lifetime Access: Access to the course content for as long as the course is available on our platform.
• Support: Dedicated support from our team via email and phone.

6. Order Confirmation Process

After completing your purchase, here's what happens:

7. Issues with Digital Delivery

If you experience any issues with accessing your purchased content, please contact our support team:

• Email: help@buildskillacademy.in
• Phone: +91-8799708172
• Response Time: 24-48 hours

Common issues and solutions:

• Not receiving email: Check spam/junk folder. Add support@buildskillacademy.in to your contacts.
• Cannot access course: Try logging out and logging back in. Contact support if issue persists.
• Payment successful but no access: This rare issue is resolved within 30 minutes. Contact support immediately.

8. Physical Products (Not Applicable)

BuildSkill Academy does not sell or ship any physical products. This includes:

• Books or textbooks
• DVDs or CDs
• Course certificates (digital only)
• Merchandise or swag
• Any other physical items

If you have received any communication claiming physical shipment from BuildSkill Academy, please be cautious as it may be fraudulent. Contact us immediately to verify.

9. Summary Table

This table summarizes our shipping and delivery policy. All products are digital and delivered instantly with no shipping charges.

10. Changes to This Policy

We may update this Shipping Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of the Platform after any changes constitutes your acceptance of the new policy.

11. Contact Us

If you have any questions, concerns, or need assistance with your order or digital delivery, please reach out to us:

• Support Email:help@buildskillacademy.in
• Order Queries: orders@buildskillacademy.in
• Phone: +91-8799708172
• Address: Buildskill Academy pvt Ltd, Kulesara, Noida, Greater Noida, Uttar Pradesh 201306 ·, India